From a dev team to autonomous operations

The Challenge

A mid-sized IT service provider consisted entirely of developers — there was no dedicated DevOps or operations team. The infrastructure had grown on the side over the years: deployments ran manually, configurations lived only in individual developers' heads, and no one clearly owned operations. Every change to the production environment was a risk, every outage a firefight that consumed valuable development time. Hiring a dedicated DevOps role was out of the question — neither budget nor the recruitment market allowed for it.

Our Approach

• Building a clean, reproducible stack on Microsoft Azure — from the ground up instead of an organically grown patchwork
• Full representation of the infrastructure as Infrastructure as Code (Terraform), versioned and traceable
• Setting up automated CI/CD pipelines for reproducible, low-risk deployments
• Centralised monitoring across the entire environment with automatic anomaly detection
• Handing operations over to KI-Ops, which has monitored and maintained the environment autonomously ever since